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Scheduling & Visitor Restrictions

We will be rescheduling some patient appointments and procedures in an effort to protect our patients and staff. Conserving personal protective equipment helps us prioritize the needs of those who may require immediate care. Adjustments to scheduled procedures and appointments will be made as requested by the physician, patient or as required by official local or national public health authorities. We will contact you directly if your appointment or procedure is postponed until a later date. During this time, all St. Mary's Medical Center facilities will remain open to care for patients who require in-person visits and time-sensitive care. Thank you for understanding our need to take these measures for the safety of all.

Visitor Restrictions

Hospital Visitation

One visitor will be allowed for elective cases only. All visitors that enter the hospital will be required to wear a face mask and sanitize their hands. If a visitor does not have a mask, one will be provided. Visitors must stay in the patient room and wear a face covering at all times. All visitors will be screened for the following, prior to entry of the hospital, based on CDC Guidelines:

  • Temperature / symptoms of COVID-19
  • Recent travel and / or exposure to COVID-19
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills, including repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Significant loss of appetite
  • Fatigue
  • Diarrhea
  • Loss of smell and/or taste
  • Close contact with a laboratory confirmed COVID-19 case
  • Positive diagnosis with COVID-19

Upon screening, based on CDC guidelines, visitors will be denied access to reduce transmission and risk if they:

  • Present with potential COVID-10 symptoms – Visitor will be asked to receive medical attention
  • Asymptomatic but with known exposure COVID-19 in the last 10 days
  • Asymptomatic but considered high-risk for severe illness if they acquire COVID-19, per CDC guidelines
  • Asthma (moderate-to-severe), chronic kidney disease being treated with dialysis, chronic lung disease, diabetes, immunocompromised, liver disease, serious heart conditions, severe obesity

At this time, alternative means of communication between families and patients such as virtual visitation, Skype, FaceTime, etc. are encouraged.

We take these proactive precautions to protect our patients, team members, and the communities we serve. We are sensitive to the separation this restriction causes our patients and their loved ones, but we believe this measure of protection is essential at this time to keep people safe.


Due to CDC Guidelines and out of an abundance of caution for both patients and staff, effective Monday, 3/23/20 we will temporarily close all outpatient therapies including physical therapy, occupational therapy and speech therapies at St. Mary’s Medical Center and Palm Beach Children’s Hospital.
We will contact our patients when we are able to resume outpatient therapy services.
Patients are welcome to contact their referring physician or the outpatient therapy clinic with any questions or concerns.

Restrictions for Hospital Entry/Exit

Entry and exit is now limited to the main lobby and emergency room only

An exception to any limited visitation policy at the hospital is patients with disabilities who require support from family members or staff in order for them to effectively communicate with medical personnel or otherwise receive equal access to medical treatment.